Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-rental-dubai-airport.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide a seamless experience.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data practices outlined here.
  3. Communications: We may reach out to you via email, calls, texts, or SMS for newsletters, promotions, or support. Your consent is required for certain forms of communication.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account, including username, password, and account preferences.
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  • Financial Data: Bank account numbers (if linked for direct payments), investment portfolios (if shared), or other financial records relevant to transactions.
  • Purchase History: Records of products or services rented, including dates, quantities, and rental durations.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you interact with our applications or websites.
  • Feedback and Reviews: Comments, ratings, and reviews you provide to help us improve our services.
  • Social Media Information: Details from social media platforms when users choose to log in through such accounts.
  • Product Preferences: Data on the products or services that interest you, based on your interactions with our platform.

We collect this data through direct user input, tracking technologies, and third-party sources.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and ensuring functionality.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking visitor behavior to improve our services and understand user trends.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We adhere to data retention policies that balance business needs with your privacy rights. We retain personal data for the following periods:

  • Legal Requirements: We may be required by law to keep certain records for an extended period.
  • Service Provision: For the duration of your interaction with us, plus a reasonable period afterward to fulfill support requests or resolve issues.
  • Business Needs: Periods vary based on our legitimate business interests, such as improving services, conducting market research, or preventing fraud.

Once the retention period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We prioritize data security and implement robust measures to safeguard personal information:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.
  • Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential vulnerabilities.

User Rights (Depending on Your Location)

The laws regarding personal data vary across jurisdictions. Generally, you have the following rights:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal information under certain circumstances.
  • Restriction: Limiting our processing of your data in specific cases.
  • Data Portability: Obtaining a copy of your data in a structured format, transferable to another controller.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your privacy rights.

To exercise these rights or to file appeals/complaints, please contact our dedicated privacy team via the channels provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Substantial changes will be notified via email or posted on our website with an updated effective date. We encourage users to review this policy periodically for any revisions.

Contact Us

For any inquiries, data-related requests, or feedback, please contact us:

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.